1.0O'51社区Mark Nead/author/mneadboondockwalker-com/The Shift From Traditional to Tailored: How Data Transforms Customer Engagement in Retirement Planning - O'51社区rich600338<blockquote class="wp-embedded-content" data-secret="eZ41tLw66X"><a href="/the-shift-from-traditional-to-tailored-how-data-transforms-customer-engagement-in-retirement-planning/">The Shift From Traditional to Tailored: How Data Transforms Customer Engagement in Retirement Planning</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="/the-shift-from-traditional-to-tailored-how-data-transforms-customer-engagement-in-retirement-planning/embed/#?secret=eZ41tLw66X" width="600" height="338" title="“The Shift From Traditional to Tailored: How Data Transforms Customer Engagement in Retirement Planning” — O'51社区" data-secret="eZ41tLw66X" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); </script> /wp-content/uploads/2024/05/Traditional-to-Tailored.jpg1200478In retirement services, a firm’s approach to understanding and communicating with its clients can drastically influence customer satisfaction and financial outcomes. Let’s explore the experiences of two women, Kayla and Danielle, who receive services from different financial firms with contrasting communications strategies. Meet Kayla: The Traditional Approach Kayla, a 35-year-old professional, interacts with Company A […]